Required to release any vehicle from impound (All information can be faxed or emailed to speed up the release process)
- Owner must be present - Notarized letter required if someone other than owner is picking up the vehicle
- Proof of ownership - Current registration, title, or DMV printout
- Photo ID - Will need valid driver to drive vehicle off premises
- Proof of valid insurance
- A release if your vehicle has a hold - Contact the police agency who has the vehicle on hold
- Cash - We do not accept checks, credit cards, or money orders
Required to remove personals from vehicle after an accident (Only if insurance company is covering tow bill)
- Owner must be present - Notarized letter required if someone other than owner is picking up personals
- Proof of ownership - Current registration, title, or DMV printout showing
- Photo ID
- Proof of full collision insurance* - Insurance agent can fax a cover page & full policy directly to us
- A release if your vehicle has a hold - Contact the police agency who is holding to get release
*If there is no collision coverage, the registered owner is responsible for the bill and disposing of the vehicle.
Release Hours
St Paul | 8:00am - 10:00pm Everyday | Phone 651.642.1446 | Fax 651.642.0010
Minneapolis | 7:00am - 6:00pm Mon - Fri | 10:00am - Noon Sat & Sun | Phone 612.789.4245 | Fax 612.789.8664
Oakdale | 8:30 am - 5:00pm Mon - Fri | Noon - 1:00pm Sat & Sun | Phone 651.770.0152 | Fax 651.770.5087
*Call 651.642.1446 for availability to make an appointment to release a vehicle after hours.